Reliable IT Support for Ambitious London Businesses.
We keep your technology secure, organised and working quietly in the background - so your team can get on with running the business.
Does any of this sound familiar?
Most of our clients came to us for exactly these reasons. You're not alone - and you don't have to put up with it.
Slow or unresponsive support
You log a ticket and wait. And wait. Nobody calls back until you chase them - by which point the problem has already cost you half a day.
Problems that never quite get fixed
The same issues keep coming back. Your printer, your email, that one folder no one can open. A workaround gets applied - and then it breaks again next month.
Cyber security worries you can't quite quantify
Phishing emails, password policies, Microsoft 365 security settings, backups - you know these things matter, but nobody has ever given you a straight answer about where you actually stand.
Microsoft 365 you're not really using
You're paying for it every month. But you've never had anyone set it up properly, check your security settings, or help you understand what you're actually paying for.
Advice full of jargon, short on answers
Your IT provider speaks in acronyms. You nod along but leave the conversation none the wiser. You shouldn't need a technical degree to understand what's happening with your own IT.
IT holding you back instead of moving you forward
Slow machines. Clunky processes. Systems that don't talk to each other. Your IT should help your business run better - not create an obstacle course for your team every morning.
No obligation. No hard sell. Just a straight conversation.
IT support that keeps your business moving
Reliable IT support should solve problems quickly, reduce disruption and help your organisation work more securely and confidently.
Fast, friendly support
Real people answer the phone - 90% of calls within one minute. When something goes wrong, you'll speak to an engineer, not a chatbot, with on-site support when it's genuinely needed.
Proactive monitoring & maintenance
We don't wait for things to break. Your systems are monitored around the clock, patched and maintained, so problems get fixed before they ever reach you.
Practical cybersecurity
Not frightening - practical. We help you understand where your real risks are and put sensible, proportionate protections in place without making life difficult for your team.
Microsoft 365 & cloud services
Proper setup, security configuration, MFA, SharePoint and Teams - so you're actually using your Microsoft 365 subscription safely and getting real value from it.
Backup & business continuity
Data backed up properly, tested regularly, and recoverable when you need it. Email security that stops phishing and malware before it reaches your inbox.
Strategic IT guidance
A plain-English review of your current setup - what's working, what isn't, and what you should do about it. No jargon, just practical recommendations you can act on.
Clear, straightforward pricing
Managed IT support without mysterious pricing
Choose from three managed support plans designed for growing organisations, with clear inclusions and a simple way to estimate your monthly cost.
Managed support starts from £300 + VAT per month (minimum monthly fee).
We started NLITS because smaller businesses were getting the worst IT support - slow responses, tech jargon, and providers who disappeared when things went wrong. That's not good enough.
David Roth
Founder, North London IT Support
We set up North London IT Support because businesses deserved better.
I'm David Roth. I've been working in IT support for over 35 years - starting on service desks at some large organisations and progressing into management and consultancy roles. Eventually, I decided that the businesses I cared about most - the smaller ones, the local ones, the ones without a big internal IT department - were the ones getting the least reliable service.
So I started North London IT Support. Based in Muswell Hill, we work with businesses across North London and beyond who want a responsive, honest, plain-English IT partner - not just a helpdesk that closes tickets and moves on.
We're not here to upsell you products you don't need or wrap you in a long-term contract you can't leave. We're here to solve your actual IT problems, keep you secure, and give you straight answers.
What our clients say
"Our website was hacked and we couldn't recover the data. David Roth from North London IT Support helped recover the information and got our website live again in less than three hours. Thanks David!"
"North London IT Support have looked after my ageing network and provided business technical support for the last 18 months. They are very knowledgeable and responsive, explaining things in a way a non-technical person can understand. I would wholeheartedly recommend them."
"Vilius was super helpful with rebuilding my laptop. Nothing was too difficult. I was very happy with the service and highly recommend this business."
Who we work with
We support growing SMEs, professional services firms, charities and organisations that rely on dependable, secure technology.
How we work
Simple, straightforward, no surprises.
Talk
A straight, honest conversation about your business and current setup - no questionnaires, no jargon.
Review
We look closely at your systems, security posture and Microsoft 365 setup to identify risks and priorities.
Plan
A clear, plain-English picture of what to do now, what can wait, and what matters most - no padding.
Support
We onboard you properly, document your environment and provide responsive day-to-day support.
Not ready to change IT provider yet?
Start with a focused review of your Microsoft 365 setup, Cyber Essentials readiness or AI adoption plans. We'll give you a clear, practical view of risks, costs and next steps — without pressure or hard sell.
Want a clear view of your current setup?
Book a free IT review and we'll help you decide where to focus first.
Book a free IT review
New complimentary business guide
AI is about more than writing better prompts
Our new book, Beyond the Prompt, helps business owners understand where AI can genuinely improve their organisation, the risks that need managing, and how to get started without becoming lost in jargon or hype.
Practical guidance for business owners from North London IT Support.
Not sure whether your IT is helping or holding you back?
Book a free IT review and we'll give you an honest, plain-English picture of where things stand - no obligation, no hard sell, just a straight conversation.
No obligation. No sales pitch. Just practical advice.
Questions we get asked a lot
Can you take over from our existing IT provider?
Do you offer on-site support?
Do you support Microsoft 365?
Can you help with cyber security and Cyber Essentials?
Can you help if we're not ready for a full managed service contract?
Have a question we haven't answered?
Ask us directly →